Here are the
answers to some
commonly asked
questions

  • Do you charge a fee? 

    Yes there is a fee payable of £395 on application of your first mortgage with us, however, this is a one-off membership fee so will only ever charge you for your first application – then all of your ongoing advice will be covered under this fee. So whether you are remortgaging, moving or purchasing additional properties, we will never charge you again.

  • When Should I get in touch?

    As soon as you are thinking about buying or remortgaging. Muuvin works with clients to guide them throughout the process. The earlier in your journey you reach out the less stressful it is.

  • What if I have bad credit?

    There are sub - prime mortgages available for those who don’t fit the high street lending criteria. It is always worth getting in touch as the term “bad credit” can have different meanings to different people.

  • What if I’ve been declined by my bank or another broker?  

    As we have access to a large amount of lenders we can work with you to find a lender most suitable for your circumstances – this includes high street lenders and more specialist lenders. We thrive on helping people that have previously been declined and will always try our best to find a solution. Just because you have been declined previously it doesn’t mean we can’t help.

  • Do you offer a referral incentive?

    Yes – £100 will be paid on completion of the mortgage of the person you recommend. It is important Muuvin is made aware of the referral prior to conducting any appointments as this will not be paid if the relationship is pre-existing.

    Terms and conditions are available upon request.

  • How do I recommend someone?

    Its simple, you can ask the person you are referring if they are happy to be contacted by an adviser and when they would like to be contacted. You can then send us their details via email hello@muuvin.co.uk or let your adviser know and we will take of the rest.  Alternatively they can reach out to us and let us know you recommended them.

  • Why should I review my insurance when I already have enough cover?

    Some insurances rely on meeting illness definitions in order to payout. Over time insurance companies review and make changes to their products usually to improve them in order to make it easier to payout. When you take out an insurance the contract is locked at that point in time which means you do not benefit from any enhancements made over time. Likewise your needs change overtime and the amount of cover does not change unless you make the changes. If you set up a mortgage policy for your first home 10 years ago and have purchased a larger property without updating the chances are you are going to have a shortfall.

    All reviews come without any obligation to buy. If what you have now is suitable we will advise you do not change. There are no broker fees for this service as we receive commission from the providers.

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0191 818 1216
Suite 111, Cobalt 3.1, Silverfox Way,
Cobalt Business Park, NE27 0QJ.

hello@muuvin.co.uk